This article is also available in:

Sync Codes on Android

Ensure that there is proper internet connection and try to sync your journal again. Check Google Drive status on this website to see if Google Drive is facing any technical issues. If the problem still persists, check your sync error code in settings.

Go to settings, scroll to “Last Sync Status”. You should see “Unsuccessful” with an error code. Please check if the entries are already synced with Google Drive via Journey.Cloud.

B0001

Credential Error. This is a Google Drive error. Please try again later.

B0002

Unable to get service. This is a Google Drive error. Please try again later.

B0003/ B0020

Unable to retrieve profile. This is a Google Drive error. Please try again later.

B0004/ B0100/ B0101/ B0102

Unable to sync for first time. This is a Google Drive error. Please try again later.

B0005/ B0006/ B0500/ B0501/ B0502/ B0503/ B0504

Unable to upload. This is a Google Drive error. Please check if your Google Drive has exceeded the storage limit.

B0200/ B0201/ B0202

Unable to get changes. This is a Google Drive error. Please try again later.

B0010/ B0011

Unable to delete file. This is a Google Drive error. Please try again later.

B0300

Unable to download entry. This is a Google Drive error. Please try again later.

B0301

Entry empty or corrupt. Follow the instructions here.

B0400/ B0401/ B0405/ B0406

Unable to download file. Please ensure that you have proper internet connection and ensure all of the devices connected to this account are synced. Once done, press “Sync” button to retry.

Updated on: 02/05/2024

Was this article helpful?

Thank you!