Articles on: Purchase & Payment

Restore Your Journey.Cloud Membership

Verify Purchase


You can check the status of your Cloud Membership in Journey.Cloud > Settings > Cloud Membership. They are: Annual, Monthly, Lifetime and None.

If your membership status isn't updated correctly, kindly send us your order/receipt number, along with the Google account subscribed to the membership via Live Chat.


Restore Purchase



Android


Open Journey > Settings > Add-Ons > Restore Purchase. Go to Settings to check your purchase status.

iOS and Mac


Open Journey > Settings > Add-Ons > Restore Purchase. Go to Settings to check your purchase status.

Mac Classic, PC & Linux


Download the Mac, PC & Linux app from the in-store. Sign in to the Google account linked to the Journey.Cloud membership.

You cannot restore Journey.Cloud membership in Microsoft Store. Please download the in-store version here.

Updated on: 08/09/2023

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