Verify Purchase
You can check the status of your Cloud Membership in Journey.Cloud > Settings > Cloud Membership. They are: Annual, Monthly and None.

If your membership status isn't updated correctly, kindly send us your order/receipt number, along with the Google account subscribed to the membership via Live chat.

Restore Purchase
Connect to the internet and restart the Journey app. Go to Settings to check your purchase status.

Open Journey > Settings > Add-Ons > Restore purchase. Go to Settings to check your purchase status.

Mac, PC & Linux
Download the Mac, PC & Linux app from the in-store. Sign in to the Google account linked to the Journey.Cloud membership.

Take Note:
You cannot restore Journey.Cloud membership in Mac App Store & Microsoft Store. Please download the in-store version.
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