Restore Your Journey.Cloud Membership

Verify Purchase

You can check the status of your Cloud Membership in Journey.Cloud > Settings > Cloud Membership. They are: Annual, Monthly, Lifetime and None.

If your membership status isn't updated correctly, kindly send us your order/receipt number, along with the Google account subscribed to the membership via Live Chat.

Restore Purchase

Android

Open Journey > Settings > Add-Ons > Restore Purchase. Go to Settings to check your purchase status.

iOS and Mac

Open Journey > Settings > Add-Ons > Restore Purchase. Go to Settings to check your purchase status.

Mac Classic, PC & Linux

Download the Mac, PC & Linux app from the in-store. Sign in to the Google account linked to the Journey.Cloud membership.

Take Note:

You cannot restore Journey.Cloud membership in Mac App Store & Microsoft Store. Please download the in-store version.

Updated on: 11/06/2021