Verify Purchase
You can check the status of your Cloud Membership in Journey.Cloud > Settings > Cloud Membership. They are: Annual, Monthly and None.

If your membership status isn't updated correctly, kindly send us your order/receipt number, along with the Google account subscribed to the membership via Live chat.


Restore Purchase
Android
Open Journey > Settings > Add-Ons > Restore purchase. Go to Settings to check your purchase status.

iOS
Open Journey > Settings > Add-Ons > Restore purchase. Go to Settings to check your purchase status.



Mac, PC & Linux
Download the Mac, PC & Linux app from the in-store. Sign in to the Google account linked to the Journey.Cloud membership.

Take Note:
You cannot restore Journey.Cloud membership in Mac App Store & Microsoft Store. Please download the in-store version.
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