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Articles on:Purchase & Payment
Purchase, refund & transfer app license

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  • Journey Basics
  • App Customization
  • App Interface
  • Synchronization & Cloud
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  • Security & App Permissions
  • App Install & Update
  • Purchase & Payment
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  • Premium
    One time product licenseVery popular
  • Journey.Cloud Membership
    Subscribe to Journey's premiere web serviceVery popular
  • In-app Purchase Comparison
    Compare plans & price differenceVery popular
  • Restore Your Android Premium Purchase
    Verify/Restore Android Premium licenseSome readers
  • Restore Your iOS Premium Purchase
    Verify/Restore iOS Premium licenseFew readers
  • Restore Your Desktop Premium License
    Verify/Restore Premium license on desktop appFew readers
  • Error When Checking Purchase Status in Desktop App
    If you are experiencing purchase issues, please follow the steps below. Stuck in purchasing status The app is stuck in the purchasing status with a continuous spinning icon. Delete app data folder and restart app. Previous journal entries that are not synced and user preferences will be deleted. The app data folder can be found here: WindowsFew readers
  • Restore Your Journey.Cloud Membership
    Verify/Restore Journey.Cloud Membership in AppFew readers
  • Refund & Cancellation Policy
    Read this article before requesting for refundVery popular
  • Cancel Journey.Cloud Membership
    To cancel auto-renewal of membership subscription, please follow the steps below. Android Please cancel the subscription in the Play Store. iOS Please cancel the subscription in the App Store. Chargebee (In-store) Go to Journey.Cloud > Settings. Membership > press "Chargebee". Select "Membership". ![](https://storage.crisp.chat/users/helpdesk/website/6c342eaVery popular

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