Go to website
Back
Articles on:
Purchase & Payment
Purchase, refund & transfer app license
Premium
One time product license
Very popular
Journey.Cloud Membership
Subscribe to Journey's premiere web service
Very popular
In-app Purchase Comparison
Compare plans & price difference
Very popular
Restore Your Android Premium Purchase
Verify/Restore Android Premium license
Some readers
Restore Your iOS Premium Purchase
Verify/Restore iOS Premium license
Few readers
Restore Your Desktop Premium License
Verify/Restore Premium license on desktop app
Few readers
Error When Checking Purchase Status in Desktop App
If you are experiencing purchase issues, please follow the steps below. Stuck in purchasing status The app is stuck in the purchasing status with a continuous spinning icon. Delete app data folder and restart app. Previous journal entries that are not synced and user preferences will be deleted. The app data folder can be found here: Windows
Few readers
Restore Your Journey.Cloud Membership
Verify/Restore Journey.Cloud Membership in App
Few readers
Refund & Cancellation Policy
Read this article before requesting for refund
Very popular
Cancel Journey.Cloud Membership
To cancel auto-renewal of membership subscription, please follow the steps below. Android Please cancel the subscription in the Play Store. iOS Please cancel the subscription in the App Store. Chargebee (In-store) Go to Journey.Cloud > Settings. Membership > press "Chargebee". Select "Membership". 