Restore Your Journey.Cloud Membership

Verify Purchase

You can check the status of your Cloud Membership in Journey.Cloud > Settings > Profile. They are: Annual, Monthly, Lifetime and None.

If your membership status isn't updated correctly, kindly send us your order/receipt number, along with the account subscribed to the membership via Live Chat.

Restore Purchase

Android

Open Journey > Settings > Add-Ons > Restore Purchase.

iOS and Mac Catalyst

Open Journey > Settings > Add-Ons > Restore Purchase.

Journey Desktop (Mac, Windows and Linux)

Open Journey > Add-Ons > Restore Purchase.

Web

The purchase status is automatically retrieved from the cloud.

Updated on: 18/08/2024