Journey
Go to website
Back
Articles on:Purchase & Payment
Purchase, refund & transfer app license

Categories

  • Journey Basics
  • App Customization
  • App Interface
  • Synchronization & Cloud
  • Writing & Editing
  • Import, Export & Publish
  • Security & App Permissions
  • App Install & Update
  • Purchase & Payment
  • Web Services
  • Affiliate Partners
  • Premium
    One time product licensePopular
  • Find Purchase Information
    This guide provides instructions on how to retrieve purchase information from various platforms. Follow the steps for your specific device or service. iOS, iPad & Mac Catalyst (App Store) Open the Files App. Navigate to Journey Folder: Go to "On My iPhone/iPad". Find and open the "Journey" folder. Locate and Retrieve File: Look for "PurchaseLogs.txt". Tap and hold the file, select "Share", and choose your preferred method to send the file to our support. Android (Google PlayFew readers
  • Journey.Cloud Membership
    Subscribe to Journey's premiere web servicePopular
  • In-app Purchase Comparison
    Compare plans & price differencePopular
  • Restore Your Android Premium Purchase
    Verify/Restore Android Premium licenseFew readers
  • Restore Your iOS Premium Purchase
    erify/Restore iOS Premium licenseFew readers
  • Restore Your Journey.Cloud Membership
    Verify/Restore Journey.Cloud Membership in AppFew readers
  • Refund & Cancellation Policy
    Read this article before requesting for refundPopular
  • Cancel Journey.Cloud Membership
    To cancel or unsubscribe the auto-renewal of your membership subscription, please follow the steps below. Android Please cancel the subscription in the Play Store. For instructions on how to do so, please kindly refer to this article written by Google: https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&hl=en iOS Please cancel the subscription in the App Store. For instructions on how to do so, please kindly refer to this article written by Apple: httpsPopular
  • Gift Cards
    Buy Journey egift cards online and give the gift of journaling to your loved ones for any special occasion: Christmas, birthdays, or just to say thank you. 1. Journey E-Gift Card/Gift Card Journey E-Gift Cards/Gift Cards include 1, 2 or 3-year membership and are redeemable in all countries. No fees of any kind will be charged against the unused Journey E-Gift Cards/Gift Cards. 2. Redemption Unredeemed value will not be converted to cashFew readers

Not finding what you are looking for?

Chat with us or send us an email.

  • Chat with us
© 2025 Journey