Create Entry via Email Client
To create an entry in your email client, you can send a message to your Journey.Cloud unique email address.
The supported features are:
Text
Multiple attachments: Up to 10
Types of attachments that are supported:
Image: jpg, jpeg, gif, png,
Video: mp4, 3gp
Audio: mp3
Features that are not supported:
Tag
Activity
Mood
This feature requires Journey.Cloud membership.
You cannot compose an entry via forwarded email. The supported email client is Gmail.
The Journey.Cloud unique email address can be found by going to Settings > Data & Cloud Services > tap or click on your Cloud account > tap or click on "E-mail Services".

To configure sender's email, please change the email address in Configure Email Reminder.
To configure email reminders, go to Settings > Data > select a cloud service > tap or click on E-mail Services.
To enable the sending of email reminders, please set your preferred time; you will receive an email at this time everyday. You can also configure the recipient's email address in the E-mail Address field.

The Journey.Cloud unique email address can be found by going to Journey.Cloud > Settings > Email Services.

To configure sender's email, please change the email address in Configure Email Reminder.
The supported features are:
Text
Multiple attachments: Up to 10
Types of attachments that are supported:
Image: jpg, jpeg, gif, png,
Video: mp4, 3gp
Audio: mp3
Features that are not supported:
Tag
Activity
Mood
This feature requires Journey.Cloud membership.
You cannot compose an entry via forwarded email. The supported email client is Gmail.
Android, iOS and Mac Catalyst
The Journey.Cloud unique email address can be found by going to Settings > Data & Cloud Services > tap or click on your Cloud account > tap or click on "E-mail Services".

To configure sender's email, please change the email address in Configure Email Reminder.
Journey Desktop (Mac, Windows & Linux)
To configure email reminders, go to Settings > Data > select a cloud service > tap or click on E-mail Services.
To enable the sending of email reminders, please set your preferred time; you will receive an email at this time everyday. You can also configure the recipient's email address in the E-mail Address field.

Web
The Journey.Cloud unique email address can be found by going to Journey.Cloud > Settings > Email Services.

To configure sender's email, please change the email address in Configure Email Reminder.
Updated on: 04/03/2025
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