Web App Update
With these major updates to Journey.Cloud Web, we are proud to announce the beginning of our transition to a Progressive Web App (PWA).
A Progressive Web App is a combination of web and mobile app technologies — it allows you to use Journey.Cloud on web browsers exactly as you would in a mobile app.
Enable browser cookies
App not running in private/incognito mode
Disable Prevent cross-site tracking in Safari
Supported browsers:
Google Chrome on macOS, Windows, Linux, Android, iOS
Mozilla Firefox on macOS, Windows, Linux
Safari on macOS and iOS (Disable Prevent cross-site tracking)
Microsoft Edge on Windows
If you encounter any issues with the login, please read the section below:

If you encounter the screen above, kindly press Link Google Drive Again.
When linking to a cloud account, please check the See, create & delete its own configuration data in your Google Drive box before pressing Continue.


You'll receive this message if your browser cookies is not enabled or if your browser is running on private/incognito mode. On some browsers, the web app will only show a spinning loading icon.
To resolve this issue, kindly turn on browser cookies. Also, run the app in normal mode.
You can read more about Google sign-in here.
What is a PWA?
A Progressive Web App is a combination of web and mobile app technologies — it allows you to use Journey.Cloud on web browsers exactly as you would in a mobile app.
Requirements
Enable browser cookies
App not running in private/incognito mode
Disable Prevent cross-site tracking in Safari
Supported browsers:
Google Chrome on macOS, Windows, Linux, Android, iOS
Mozilla Firefox on macOS, Windows, Linux
Safari on macOS and iOS (Disable Prevent cross-site tracking)
Microsoft Edge on Windows
Troubleshoot
If you encounter any issues with the login, please read the section below:
1. Relink Google Drive

If you encounter the screen above, kindly press Link Google Drive Again.
2. Enable Google Drive permission
When linking to a cloud account, please check the See, create & delete its own configuration data in your Google Drive box before pressing Continue.

3. Cookies disabled/Incognito mode

You'll receive this message if your browser cookies is not enabled or if your browser is running on private/incognito mode. On some browsers, the web app will only show a spinning loading icon.
To resolve this issue, kindly turn on browser cookies. Also, run the app in normal mode.
You can read more about Google sign-in here.
Updated on: 15/11/2021
Thank you!