With these major updates to Journey.Cloud Web, we are proud to announce the beginning of our transition to a Progressive Web App (PWA).

What is a PWA?
A Progressive Web App is a combination of web and mobile app technologies — it allows you to use Journey.Cloud on web browsers exactly as you would in a mobile app.


Requirements
Enable browser cookies
App not running in private/incognito mode

Supported browsers:
Google Chrome on macOS, Windows, Linux, Android, iOS
Mozilla Firefox on macOS, Windows, Linux
Safari on macOS and iOS
Internet Explorer versions from 8 to 11 on Windows
Microsoft Edge on Windows


Troubleshoot
If you encounter any issues with the login, please read the section below:

1. Relink Google Drive

If you encounter the screen above, kindly press "Link Google Drive Again".

2. Cookies disabled/Incognito mode


You'll receive this message if your browser cookies is not enabled or if your browser is running on private/incognito mode. On some browsers, the web app will only show a spinning loading icon.

To resolve this issue, kindly turn on browser cookies. Also, run the app in normal mode.

You can read more about Google sign-in here.

Published on: 06 / 03 / 2021